Connect Meta Ads
See what each Meta ad spent next to the conversations it brought.
Ricky already knows which ad brought each WhatsApp or Instagram conversation. When you connect Meta Ads, it also reads what each ad spent and shows it in Reports › Ads, with the cost per conversation.
Ricky only reads the numbers. It never creates, changes or pauses ads.
Connect your ad accounts
- Open Integrations and select Connect on Meta Ads.
- Select Connect with Facebook.
- In the Facebook window, choose your business portfolio and the ad accounts Ricky may read.
- Back in Ricky, the connected accounts appear. The last 90 days arrive a few minutes later.
To change accounts, select Change accounts and pick others in Facebook.
When it updates
Ricky rereads the last 90 days every morning, because Meta corrects recent numbers for several days. Spend uses your ad account's days, as Ads Manager shows them.
Disconnect
Select Disconnect on Meta Ads. Ricky deletes the stored access. To remove it in Meta too, open Business settings › Connected apps and remove Ricky.
If Meta stops accepting the access (for example, because you removed the app in Meta or your permissions changed), the integration shows You need to connect again. Connect again to keep receiving the numbers.