01Financial services
Loans approved before the banking hours close.
Walk customers through applications, credit checks, and account questions on the channel they actually use. Approvals move before banking hours close.
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Industries
Built for the conversations your industry actually has.
From hospitality to fintech to gaming — Ricky agents adapt to the conversations your customers actually have, in their language, on their channel.
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One engine. Tuned for the conversations your customers actually have.
02Gaming
Resolve player issues before they rage-quit.
Diagnose payment issues, restore stuck progress, and resolve refund requests in seconds — before a frustrated player rage-quits or chargebacks land.
03Healthcare
Appointments booked on the channel patients prefer.
Book, reschedule, and confirm appointments. Triage symptoms. Send reminders. No phone tree, no portal login — just the messaging app patients already have open.
04Hospitality
Front-desk service from the guest’s phone.
Wi-Fi questions at midnight. Spa bookings. Room service. Late checkouts. Front-desk-quality service answered from the guest’s phone — in their language.
05Real estate
Qualified leads. Scheduled tours. No missed inquiries.
Reply to listing inquiries instantly. Qualify budget and timeline. Book showings on the agent’s calendar. Stop losing leads to whoever answers first.
06Retail
From product question to checkout in one thread.
Track orders, process returns, recommend sizing, answer product questions — in the same place your customers chat with their friends. From discovery to checkout in one thread.
07Technology
Tier-1 support that doesn’t sound like a script.
Resolve account issues, walk users through fixes, escalate to human engineers only when judgment is required. Tier-1 support that actually feels like talking to your team.
08Travel
Flight changes handled at the gate, not the call center.
Reschedule flights at the gate. Surface visa requirements before takeoff. Confirm hotel reservations. Handle delays — without forcing travelers into a call queue.