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Operations

Calendar

See the events and appointments from your team's connected calendars inside Ricky.

Calendar, in the left menu, shows the events and appointments from the calendars connected to your organization: every Google Calendar account and, if your agenda lives in Odoo, its appointments. Ricky only reads them: it never creates, changes or deletes anything.

Connect a calendar

If none is connected, Calendar shows the calendars you can connect.

  • Google Calendar: select Connect Google Calendar, pick the Google account and accept the permissions; you come back to Calendar when it is done. You can connect more than one account from Integrations; each one shows in the calendar.
  • Odoo: shows only if your organization keeps its appointment agenda in Odoo. Connect Odoo opens its page in Integrations.

What you see

  • Week, Day and Month. Calendar opens on the week; on a phone, on the day.
  • Today goes back to the current date, and the arrows move to the previous or next period.
  • Each calendar has its own color. Tap its name above the calendar to hide or show its events.
  • All-day events sit in the top row. Events at the same time sit side by side.
  • Times are in Panama time.

Ricky shows every calendar of each Google account, as Google Calendar does: your own, shared ones and holidays.

Odoo appointments

Each appointment shows the customer's name and the service. Its color tells its status: booked, confirmed, waiting, pending, attended, no-show or cancelled. Above the calendar you see how many appointments are in each status. Cancelled ones are struck through. Agenda blocks, like lunch or a holiday, are striped.

  • Branch, Room and Service filter the appointments. You can pick several of each. Show all clears the filters.
  • In the Day view, View by shows one column per branch or per room. Total puts everything in one column.
  • In Month, each day says how many appointments it has, and a color bar shows their statuses.

Open an event

Tap an event to see when it is, which calendar it comes from, the location, the guests and its description. Open in Google Calendar opens it in Google, where you can edit it.

An Odoo appointment shows the customer and their phone, the service, the branch, the room, who attends, the status and the notes, only those Odoo has. Open in Odoo opens it there to change it.

If a calendar does not show

  • Lost access: select Reconnect and grant access again.
  • We couldn't read it: the read failed this time. Select Try again; your other calendars keep showing.

Changes you make in Google show in Ricky within a couple of minutes; changes in Odoo, within about five minutes.

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