Does Kommo charge per user?

Yes. Each paid user costs $20, $30 or $45 a month depending on the plan. On Ricky, the price depends on your contacts and AI credits, not on how many people answer.

Can I pay for Kommo month to month?

No. Kommo requires a six-month minimum paid upfront. Ricky bills monthly.

Is a Kommo lead the same as an active contact?

No. An active Kommo lead is an open record in its CRM. A Ricky active contact is a person with at least one message that month, and counts once.

How much AI does Kommo Pro include?

2,250 Kommo AI credits per user a month. At about 15 credits per agent reply, that's about 150 replies per user.

Ricky compared with Kommo

Let your team grow. Not the bill for each person.

Kommo charges per user and requires a six-month minimum commitment. Ricky includes your whole team, AI agents and campaigns in a monthly price you choose by capacity.

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for each extra person on Ricky

Monthly

is how Ricky bills, with no six-month minimum

From day one

AI agents, campaigns and reports available

The full comparison

Ricky vs Kommo, with no hidden extra charges.

Example with 1,000 active contacts per month, 10,000 AI credits and 10 people. Use the table to see what each platform includes and what it charges extra.

Your pick · Ricky

1,000 contacts + 10,000 AI credits

$100/ month

Unlimited users. Every feature included.

Compared with

Kommo Pro

About 1,500 AI replies a month

$450/ month

10 × $45/user/mo on Pro = $450/mo equivalent. Kommo doesn't bill monthly: the minimum is 6 months upfront, $2,700.

For 10 people, Ricky costs $350 less per month in published charges.

We compare with Pro because it's the Kommo plan where the AI agent handles voice messages, as Ricky's does at every capacity. Kommo states about 15 credits per agent reply; on Ricky a reply uses 2 to 5.

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Side by side

What your plan includes. And what shows up on the bill later.

What you need

Ricky

Kommo

Team and commitment

People working in the inbox

Ricky

Your whole team, no per-seat fee.

Kommo

Pro: $45 per user/mo. 10 people cost $450/mo equivalent.

Contract term

Ricky

Monthly.

Kommo

6-month minimum, paid upfront. For 10 users on Pro: $2,700.

Messaging, marketing and AI

* Kommo: USD price from its public page, subject to the billing country. The amount is Pro's monthly equivalent per user; Kommo doesn't offer monthly billing and requires at least six months upfront. Its AI pricing guide states about 15 credits per AI agent reply; on Ricky a reply uses 2 to 5, and we count 5 so we don't overstate. Extra AI packs don't publish how many credits they include. See Kommo terms.

Kommo data checked on September 26, 2026. This comparison summarizes public information that may change. Confirm prices, limits and terms on Kommo's official site; their current terms prevail. Prices in USD or stated monthly equivalents, excluding taxes and Meta message fees. Ricky's custom integrations are quoted separately.

As you grow

What growing costs on Ricky and on Kommo.

Monthly prices in USD with the charges Kommo publishes. A figure with + is a minimum: some charges have no public price or depend on usage.

If your team grows

With 1,000 active contacts and 10,000 AI credits a month. On Ricky, the price doesn't change with headcount.

3 people

Ricky$100

Kommo$135

5 people

Ricky$100

Kommo

Their pricing model

How Kommo charges

Kommo charges per user. On its Latin America page, Base costs $20, Advanced $30 and Pro $45 per user a month, in USD; the final price may vary by billing country.

There's no month-to-month payment: the minimum contract is six months upfront. A 10-person team on Pro pays the equivalent of $450 a month, that is, $2,700 when signing up.

Features grow with the plan. Autonomous AI agents, broadcasts and bots start on Advanced; agents that handle voice notes and sales and marketing reports, on Pro. Pro includes 2,250 Kommo AI credits per user, and its guide states about 15 credits per agent reply.

What gets added to Kommo's monthly fee

Every user
$45 a month on Pro. The bill grows with each person who joins the team.
Six months upfront
The minimum payment covers six months of every license.
AI packs
Extra credits in packs of 5,000, with no universal public price.
Third-party services
Kommo notes that some paid services and integrations may add costs.

On Ricky you choose active contacts and AI credits. Team, features and WhatsApp numbers at no extra charge.

The Ricky difference

Why choose Ricky over Kommo

When sales and support share conversations, charging per person can turn good adoption into an extra cost.

Add people, not licenses

Ricky doesn't charge per extra user. Kommo publishes a price per paid user, so the cost grows with the team.

Start with a monthly plan

Ricky bills monthly. Kommo requires a six-month minimum contract; its per-user figure is a monthly equivalent.

AI, campaigns and reports together

Ricky offers them at any capacity. On Kommo, autonomous agents and campaigns start on Advanced; sales and marketing reports, on Pro.

Frequently asked questions

Before you choose between Ricky and Kommo

Does Kommo charge per user?: Yes. Each paid user costs $20, $30 or $45 a month depending on the plan. On Ricky, the price depends on your contacts and AI credits, not on how many people answer.
Can I pay for Kommo month to month?: No. Kommo requires a six-month minimum paid upfront. Ricky bills monthly.
Is a Kommo lead the same as an active contact?: No. An active Kommo lead is an open record in its CRM. A Ricky active contact is a person with at least one message that month, and counts once.
How much AI does Kommo Pro include?: 2,250 Kommo AI credits per user a month. At about 15 credits per agent reply, that's about 150 replies per user.

Your whole team, from day one.

Choose contacts and AI credits. Every other feature is included.

Loading plans…

Let your team grow. Not the bill for each person.

Kommo charges per user and requires a six-month minimum commitment. Ricky includes your whole team, AI agents and campaigns in a monthly price you choose by capacity.

for each extra person on Ricky

Monthly

is how Ricky bills, with no six-month minimum

From day one

AI agents, campaigns and reports available

How Kommo charges

Kommo charges per user. On its Latin America page, Base costs $20, Advanced $30 and Pro $45 per user a month, in USD; the final price may vary by billing country.

There's no month-to-month payment: the minimum contract is six months upfront. A 10-person team on Pro pays the equivalent of $450 a month, that is, $2,700 when signing up.