About Ricky

Ricky is a technology company working to make conversations a better way to do business.

When someone writes to a company, they expect to talk to one organization. They expect it to remember what they already said, understand what they need and help them move forward. Behind that experience are different channels, teams and systems; as a business grows, keeping that continuity gets harder.

We built Ricky to bring WhatsApp, Instagram and Messenger, each customer's context, your teams' work and AI agents together on one platform. A conversation can pass from AI to a person and carry on with its history in view.

Our vision is to put great service within reach of every company. So a small business can offer the coordination of a large organization, and a large organization can keep the closeness of a small business. We want technology to give teams more capacity to respond, solve problems and build relationships that last.

A conversation can clarify a decision, solve a problem or open an opportunity. We're building Ricky so companies can do more with every one of them, and so their customers always find someone who can pick it up.

Ricky was founded in Panama City by Ricardo de Saint Malo.