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A chat on your website, handled by your team and with AI.

Your visitors write in a bubble and the conversation reaches the same inbox as WhatsApp, Instagram and Messenger.

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Web chat in Ricky: a visitor on the store's website asks about delivering a sofa and the AI agent answers from the catalog and the delivery zone.

One line of code and you're done.

You create the chat in Ricky, pick its name, greeting and color, and paste one line on your site. If you change something in Ricky later, your site shows it without touching the code.

<script src="https://getricky.ai/webchat.js"
        data-key="wk_…" async></script>

Harbor Home

Hi! How can we help?

Do you deliver on Sundays?

Yes, from 9:00 a.m. to 1:00 p.m., within the city.

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Photos, files and voice notes.

Your visitors send photos, documents and voice notes, just like on WhatsApp. The AI agent sees the photos, reads the documents and listens to the audio.

Harbor Home

Hi! How can we help?

sala.webp

These are my living room measurements. Does the Savannah sofa fit?

It fits: the Savannah sofa is 2.10 m wide and your wall is 3.40 m. That leaves 65 cm on each side.

Voice note

Of course, we'll hold it for you until Saturday. An advisor will write to confirm the payment.

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For your team too.

On an internal site, your site tells the chat who each person is. Only your employees get in, with no message limit, and the inbox shows their names.

Internal help

Hi, Ana. How can I help?

What's the return policy for discounted orders?

Discounted orders can be returned within 15 days, with the receipt and in the original packaging. Custom-made furniture can't be returned.

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