Messenger in Ricky: a customer from the Facebook Page asks about store hours and the AI agent replies with the hours and location.
ConversationsUnread1
Robert HallMessengernow
AgentAva
Hi, what time do you open on Saturday? Do you have parking?
Grace MillerMessenger20m
Andrew Parker
Great, thanks!
Delivery pending
Brian FosterMessenger45m
AgentAva
Yes, the Savannah dining set includes all 6 chairs.
Linda HayesMessenger2h
Jessica Moore
Confirming the installer's visit for Tuesday.
Visit
Jason ChenMessenger3h
AgentAva
We accept card, ACH and Apple Pay.
Robert HallOpen
Harbor Home · Facebook Page
AgentAva
Hi, what time do you open on Saturday? Do you have parking?
Type a message…
Every message has an owner.
Whoever handles the conversation also owns the contact, and it shows on the profile next to the chat. If it changes, it is recorded.
AI answers the page too.
The same agent that answers on WhatsApp and Instagram replies to Facebook messages: warranties, prices, opening hours, and hands off to a person when needed.
Official Meta connection.
Ricky is a certified Meta Tech Provider: your Facebook page connects through the official API, next to your WhatsApp number and your Instagram account.
Certified Tech Provider