"Which customers have been waiting longest for a reply?" gets an answer in seconds, with names and times, without opening Reports or exporting anything.
It knows how Ricky works.
Ask it how to connect Instagram, how to create a template or what a workflow does: it searches the documentation and walks you through it step by step.
And it gets things done.
Ask it to create a quick reply, update a contact or prepare a broadcast, and it does it, checking with you before each action.