Every feature. The capacity you need.
Pick your monthly capacity and see the price. Every option includes the same features.
USD · Billed monthly
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USD per month, by capacity.
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| Active contacts | 10,000 AI credits | 25,000 AI credits | 50,000 AI credits | 75,000 AI credits | 100,000 AI credits |
|---|---|---|---|---|---|
| 1,000 | $100 | $175 | $250 | $325 | $400 |
| 2,500 | $175 | $250 | $325 | $400 | $475 |
| 5,000 | $275 | $350 | $425 | $500 | $575 |
| 7,500 | $360 | $435 | $510 | $585 | $660 |
| 10,000 | $450 | $525 | $600 | $675 | $750 |
* Replies estimated at an average of 3 credits per AI reply. Actual usage depends on the task and can range from 2 to 5 credits per reply or result.
An active contact (MAC) counts once per cycle, no matter how many messages they exchange.
Custom development is quoted separately.
AI credits renew each cycle and don't roll over. An AI reply or result uses 2 to 5 credits; credits are not the same as contacts.
For larger operations, we prepare a custom quote. Usage peaks can be covered with add-ons.
The same add-on price at every capacity.
Overages are charged per extra active contact or AI credit. You can allow extra credits or stop the AI when your allowance runs out.
Meta fees and applicable taxes are charged separately.
Your monthly price
$100USD / month
1,000 contacts · 10,000 AI credits
Unlimited users
Taxes and WhatsApp fees not included.
The full bill, not just the base price
For 1,000 contacts, 10,000 AI credits and 10 people.
Your pick · Ricky
$100/ month
Unlimited users. Every feature included.
Compared with
Contacts ≠ conversations
$398+/ month
From $398/mo in published charges ($398 plan). Includes 500 7-day conversations; AI and overages are charged separately.
Ricky starts $298 lower in fixed charges.
Trengo bills 7-day conversations; Ricky bills active contacts per month. Its known minimum isn't a quote for the same volume.
Example with the same work
Ricky · 1,000 active contacts
$100
The 1,000 AI results use between 2,000 and 5,000 included credits.
Trengo Boost · 1,000 conversations with HelpMate
$843
$398 plan + $105 for 500 extra conversations + $340 for AI.
Assumption: one Trengo conversation per customer, within a 7-day window, and one AI reply per conversation. If someone comes back after 7 days, Trengo may count another conversation. Doesn't include Meta message fees or other channels.
Side by side
Shared inbox and official WhatsApp
Ricky
Included.
Trengo
Included in Boost and Pro.
People who handle chats
Ricky
Your whole team, no per-seat cost.
Trengo
Boost includes 10; each extra person costs $34/mo. Pro includes 20; each extra, $57/mo.
Outbound campaigns
Ricky
Included at any capacity.
Trengo
Sold as an add-on. Trengo doesn't publish its price.
AI agent
Ricky
10,000 credits included; $0.01 per extra credit.
Trengo
HelpMate available; $0.34 per AI-assisted conversation, plus channel charges where they apply.
AI actions with external systems
Ricky
Catalog connectors available at any capacity.
Trengo
Boost doesn't support API actions from the AI; Pro does.
Unit that's counted
Ricky
An active contact counts once per cycle, even if they write several times.
Trengo
A conversation lasts 7 days; if that customer comes back later, it starts another.
Included capacity and overages
Ricky
1,000 contacts per month; $0.10 per extra contact.
Trengo
500 conversations/mo in Trengo Boost; $21 per 100 extra conversations.
* Trengo: USD, billed monthly. The known minimum adds the plan and team seats; it doesn't derive conversations from Ricky's contacts. Boost includes 500 7-day conversations; it charges $21 per 100 extra, $0.34 per HelpMate-assisted conversation, and campaigns as an add-on with no public price. Applicable WhatsApp, voice and SMS charges are billed separately. See Trengo terms.
Trengo data checked on September 24, 2026. This comparison summarizes public information that may change. Confirm prices, limits and terms on Trengo's official site; their current terms prevail. Prices in USD or stated monthly equivalents, excluding taxes and Meta message fees. Ricky's custom integrations are quoted separately.